PRIVACY NOTICE FOR SERVICE SURVEYS
In accordance with the provisions of Article 17, section II of the Federal Law on Protection of Personal Data in Possession of Individuals, we inform you that GRUPO PRESIDENTE® (the "Responsible"), with address at Campos Elíseos 223, 7 floor, Col. Polanco , 11560, Mexico City will process the personal data that it collects from you with the following purposes:
1. Have your comments to evaluate the quality of the service of different areas of the hotel;
2. Send promotions;
3. Attend and follow up on complaints, and;
4. Carry out marketing studies
Therefore, and in order to achieve the aforementioned purposes, the following personal data will be treated: name, telephone number, company and e-mail.
The Responsible has designated a person in charge of personal data, (the "Privacy Officer"), therefore You can limit the use or disclosure of your personal data by means of a communication addressed to the Privacy Officer to the following email: [email@example.com] (the "Contact Address").
Likewise, as of January 6, 2012, you will have the right to: (i) access your personal data in our possession and know the details of their treatment, (ii) rectify them if they are inaccurate or incomplete (iii) cancel them when they consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or have terminated the contractual or service relationship, or (iv) oppose the treatment of the same for specific purposes, according to the law, (jointly, the "ARCO Rights").
To revoke your consent for the processing of your personal data by the Responsible Party and the exercise of your ARCO Rights, you must submit an application (the "ARCO Application"), which must be sent to the Privacy Officer of the Responsible Party, to the Contact Address , accompanied by the following information and documentation:
I. Your name, address and email to be able to communicate the response to the ARCO Request;
II. The documents that prove your identity (copy of IFE, passport or any other official identification) or, if applicable, the documents that prove your legal representation;
III. A clear and precise description of the personal data with respect to which it seeks to exercise any of the ARCO Rights;
IV. Any document or information that facilitates the location of your personal data;
V. In case of requesting a rectification of data, you must also indicate the modifications to be made and provide the documentation supporting your request, and;
SAW. The indication of the place where the Responsible may review the originals of the accompanying documentation.
The Privacy Officer will respond to your ARCO Application and the reasons for its decision by email within a maximum period of 20 working days from the day your ARCO Application was received. In the event that the ARCO Request is answered in an affirmative or appropriate manner, requested changes will be made within a maximum period of 15 business days. The periods referred to in this paragraph may be extended once for an equal period if necessary.
The Responsible may deny access (the "Refusal") for you to exercise your ARCO Rights in the following cases:
I. When you are not the owner of the personal data, or can not prove the owner's representation;
II.When your personal data do not work in the database of the Responsible;
III. When the rights of a third party are injured;
IV. When there is a legal impediment or the resolution of a competent authority, which restricts your ARCO Rights, and;
V. When the rectification, cancellation or opposition has been previously made.
The Refusal may be partial, in which case the Responsible will make the access, rectification, cancellation or opposition in the part proceeding.
The exercise of the ARCO Rights will be free, but if you repeat your request in a period of less than twelve months, the costs will be three days of the General Minimum Wage in force in the Federal District, plus VAT, unless there are substantial modifications to the Privacy Notice that motivates new ARCO Requests. You must cover the justified shipping costs or the cost of reproduction in copies or other formats.
We inform you that your personal data may be transferred inside and outside the country, to third parties other than the Responsible in a manner consistent with the purpose of data processing and the legal nature of the relationship between you and the Responsible. For example, the Responsible will transfer its data to other companies of the group and outside the group or companies and associations inside and outside the branch. In addition, the Responsible may transfer their personal data to persons affiliated with the Responsible for marketing purposes, corporate image and services.
The Responsible Party reserves the right to make modifications or updates to this privacy notice at any time, with the understanding that any modification to it will be made known to you by means of the publication of a notice on the website of the Responsible , so we recommend checking it frequently.
In the event of a breach of security in any phase of the processing of personal data that significantly affects your economic or moral rights, the Privacy Officer will immediately notify you by email of the security breach event, so that you can take the necessary necessary measures to defend their rights. If you do not have your email address, the notification will be published on the Responsible's website.
1. Astral Plaza, SA de CV
2. Hoteles y Centros Especializados, SA
3. Hoteles Presidente, SA de CV
4 Impulsora de Empresas Turísticas, SA de CV
5 Inmobiliaria Coral de Vallarta, SA de CV
6 Inmobiliaria Hotelera de Puebla, SA de CV
7 Hotel Real Estate President San José del Cabo, SAPI de CV
8 Inmobiliaria Hotelera el Presidente Chapultepec, SA de CV
9 Tourism Investments of the Caribbean, SAPI de CV
10 Liber, SA de CV
11 Tromisom, SA de CV
12 Forea, SAPI de CV
13 Giomayal, SA de CV
14 Inmobosque, SAPI de CV
15 Operadora el Presidente las Palmas, SA de CV
16 Servicios Ejecutivos y Operativos Presidente, SA de CV
17 Servicios Hoteleros Presidente, SA de CV
18 Vanguardia Gastronómica Presidente, SA de CV
19 Gastronomia Presidente, SA de CV
20 Presidente Club de Viajes, SA de CV
21 Club De Golf President Cancun Trust
22 Hoteles Gran Clase, SA de CV
23 Gastronomía de Gran Clase, SA de CV